Waste Collection Services

Your 240L general household waste (dark green or red lid) bin is collected weekly and disposed of at the landfill which is the least preferred option for waste management. Apply for a waste collection service by Contacting Council or by using the mobile app - Recyclopedia.

Accepted items for general waste bins include:

✅ General waste
✅ Nappies
✅ Broken ceramics / crockery
✅ Glassware
✅ Mirrors and broken window glasses
✅ Heat-proof dishes (e.g., Pyrex)
✅ Soft plastics such as plastic bags, plastic wraps, bubble wrap, and chip packets
✅ Polystyrene
✅ Foam
✅ Plastic food wrappers
✅ Tissues
✅ Damaged clothing and textiles
✅ Composite materials
✅ Food scraps

Items that are NOT accepted in general waste include:

❌ Recyclables (please put them in yellow lid recycling bin)
❌ Building materials
❌ All type of batteries
❌ All gas bottles
❌ Cooking oil or used engine oil
❌ Paint (including oil based / water based)
❌ Medical waste and syringes
❌ Hazardous waste and chemicals
❌ Fire extinguishers
❌ Construction materials
❌ Rocks and Soil

For the correct disposal of these items at Waste Facilities, please refer Recycling in South Burnett.(PDF, 395KB)

Your 240L recycling (yellow-lid) bin is collected fortnightly and taken to Cherbourg Material Recovery Facility. Items should be placed in bins loose, empty, and dry with no lids. Apply for a recycling collection service by contacting Council or by using the mobile app - Recyclopedia.

Recycling bin essentials:

• Acceptable material types include Glass, hard Plastics, Steel, Aluminium, Paper and Cardboard
• Not all items made from these materials are recyclable! For a more thorough list of recyclable or recoverable items, please refer to the A-Z of Waste
• Any contamination in the recycling bin can be observed by the driver from the camera fitted to the collection truck and will be reported to the council
• If there is any visible contamination in the recycling bin, the driver may not collect the bin contents

Your 240L General Waste bin will be collected weekly by our collection contractor. The Comingled Recycling bin will be collected on the same day as your General Waste bin but on a fortnightly schedule.

You can generate a personalised waste collection calendar for your property and set the reminder using the mobile app – Recyclopedia.

You can also generate a personalised waste collection calendar for your property using our online waste collection calendar. Please follow the steps mentioned below:
 

• Step 1. Click on the Collection Calendar link below
• Step 2. Select your location from the drop-down menu - start typing the name of your town / locality in the search box to find it quicker
• Step 3. Select your street from the next dropdown menu - start typing in the search box to find your street quicker
• Step 4. Select your address from the next drop down - use the search box to get there quicker
• Step 5. Your Yellow lid bin (Recycling) and Red lid bin (General waste) collection days are shown on the dates with yellow and red colour respectively

Note:  All bins should be presented to the kerb the night before your collection day or by 6am the morning of your collection day. Collection vehicles may commence early on your nominated collection day. Please use Bin Usage Guidelines for further details.

Refer to the below guidelines to ensure safe and efficient collection of kerbside bins:

• Bins must be placed at the kerb the evening prior to your collection day
• All bins must be brought to the front of the property and the bin placed adjacent to the kerb and channel no further than half a metre with the lid opening facing the street
• Where there is no kerb and channel, the bin should be placed in a safe location as close as possible to the verge of the road no further than half a metre and be visible to the driver
• Bins must not be placed on the road
• No overhanging branches or obstructions are to be above the bin
• No obstructions are to be within half a meter of the bin e.g., signposts, power poles or parked cars
• Where a group of bins is to be collected, e.g., flats, the bins should be placed at least half a meter apart and clear of cars, trees and other obstacles
• Bins should not be overfilled as bins weighing over 70kg cannot be emptied by the waste collection truck
• Jamming plastic wrapping, cardboard boxes, glass, etc., into the base of the bin may result in the bin not emptying completely; partial emptying of the waste bin is not the Council or contractor's fault
• Residents must NOT place hot ashes or regulated waste (e.g., asbestos, tyres, etc.) into any of the bin
• All waste trucks have cameras fitted and inappropriate use of the bins will be recorded and reported to the council.
• Vacuum dust, kitty litter, smashed styrofoam, etc., should be placed in a bag before putting these items in the general waste bin, so they don't disperse when the bin is emptied
• Bin lids must close completely, and materials should not protrude out of the top otherwise bins will not be emptied
• Bins should be removed from the kerb as soon as practical after emptying to avoid risks of theft or damage

If your bin is damaged or has been missed for collection, it can be reported to the council using the mobile app – Recyclopedia. Damaged bins will be repaired or replaced at the discretion of waste collections contractor no cost to the resident.

Physical incapacity may prevent some householders from placing their bin out for collection. An application can be made to allow residents to have their bin serviced from the front of their house (Assisted bin collection). An application form can be found in the Forms(PDF, 681KB) section. The application must be accompanied by a Doctor's Certificate.